HR Operations Manager
1 week ago
Shurtape Technologies is seeking an experienced HR Operations Manager to lead our HR Service Center and HR Information System teams. As a key member of our HR team, you will be responsible for developing and implementing HR processes and procedures that support our organization's strategic business objectives.
Key Responsibilities:- Develop and lead the HR Service Center and HRIS teams to ensure efficient and effective delivery of HR services.
- Manage daily departmental operations, including planning and development of HR practices and procedures.
- Ensure policies, procedures, and HR programs are consistently administered, aligned with organizational goals, and comply with professional standards, state and federal regulatory requirements, and laws.
- Oversee and guide decisions regarding HR inquiries and processes.
- Manage technical support of HRIS and work closely with Shurtape's IT department and third-party consultants.
- Ensure data integrity and provide support for existing interfaces and reports.
- Maintain security profiles in HRIS systems and train end-users on HRIS systems.
- Define and document all processes and create and maintain workflow with the HR department to increase efficiencies and reduce duplication of work.
- Partner with HRIS, third-party consultants, and internal clients on HRIS projects, implementations, and daily tasks.
- Manage transactional onboarding activities and processes through the HR Service Center.
- Ensure information used to make HR decisions is relevant, complete, and accurate in all formats.
- Partner with the HR Business Partners to deliver quality customer service in a timely manner.
- Proactively communicate and act as a change agent by successfully balancing employee needs with business objectives to create integrated solutions.
- Develop effective working relationships by influencing or challenging the situation and status quo.
- Identify strategic human capital issues in partnership with HR Business Partners by offering support, advice, and expertise to resolve these matters.
- Assess and anticipate human resources-related needs by participating with teams and on projects to improve human resources practices.
- Discover solutions to boost morale, improve workplace relationships, and productivity and strengthen retention.
- Manage and interpret policies while ensuring that all policies and procedures comply with federal, state, and local regulations and are consistently administered throughout the organization.
- Develop process maps for HR-related administrative activities for the department to operate in the most efficient manner possible.
- Bachelor's degree in a business or HR-related field required, or equivalent experience.
- Master's degree in a business or HR-related field preferred.
- 5-10 years' experience in Human Resources, preferably in a generalist or managerial role.
- SPHR/SHRMCP certification preferred.
- Prior experience in a manufacturing and/or distribution environment preferred.
- Prior experience with UKG time & attendance preferred.
- Excellent communication (verbal and listening), presentation, and interpersonal skills.
- Must be team-oriented and creative.
- Proficient skills in Microsoft Office.
- Ability to exhibit strict confidentiality and work well under pressure when dealing with multiple responsibilities by portraying excellent organizational and time management skills.
- Solid understanding of federal, state, and local employment laws and regulations.
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