Restaurant Operations Manager

5 days ago

Hickory, North Carolina, United States Wendy's Full time
Restaurant Manager Job Description

As a Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurants. Your primary responsibility will be to assist in the execution of daily operations activities, ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:

  • Train and monitor crew members to ensure they are following food safety procedures.
  • Act as Cash Manager as needed, setting up cash registers and verifying cash at close.
  • Perform walk-thrus to ensure the restaurant is ready to open or close.
  • Work with the Restaurant Management team to train, develop, and communicate with crew members and Team Trainers.
  • Supervise crew members and Team Trainers to maximize retention and ensure compliance with Company policies and procedures.
  • Work with the Restaurant Management team to ensure quality, production, and service standards are met.
  • Help execute shift-specific procedures according to the daily operations plan.
  • Follow up and ensure resolution of customer complaints or concerns.

Requirements:

  • High School Diploma or GED required.
  • Must be at least 18 years of age.
  • One or more years of restaurant experience.
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience.
  • Ability to multi-task, maintain composure, and give sound advice and direction.
  • Must be able to take direction, give direction, work well in a team environment, and have a strong customer orientation focus.
  • Must exhibit professionalism, composure, and discretion when expediting or resolving customer-related concerns and issues.
  • Ability to work in a fast-paced environment, stand for prolonged periods, and perform duties accurately.
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week.
  • Must have or be willing to obtain ServSafe certification by end of training.

About Wendy's:

The Wendy's Company is the world's second-largest quick-service hamburger company, with over 6,500 franchise and Company restaurants in the U.S. and 25 other countries and U.S. territories worldwide.

  • Restaurant Operations Manager

    3 weeks ago

    Hickory, North Carolina, United States Wendy's Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key ResponsibilitiesRestaurant...

  • Restaurant Operations Manager

    4 weeks ago

    Hickory, North Carolina, United States Wendy's Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key ResponsibilitiesRestaurant...

  • Restaurant Operations Manager

    3 weeks ago

    Hickory, North Carolina, United States Wendy's Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key ResponsibilitiesOperations...

  • Restaurant Operations Manager

    3 weeks ago

    Hickory, North Carolina, United States Taco Bell Corporate Full time

    About the RoleWe are seeking a dynamic leader to join our team as a Restaurant General Manager at Taco Bell Corporate. As a key member of our leadership team, you will be responsible for driving the success of our restaurant operations, developing a high-performing team, and delivering exceptional customer experiences.Key ResponsibilitiesLead and develop a...

  • Restaurant Operations Manager

    4 weeks ago

    Hickory, North Carolina, United States Culver's Full time

    About the Role:Culver's is seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.Key Responsibilities:Shift Management: Run shifts effectively to...

  • Restaurant Operations Manager

    2 weeks ago

    Hickory, North Carolina, United States Culver's Full time

    About the RoleCulver's is seeking a highly skilled Restaurant Operations Manager to join our team!We're a beloved family-owned brand that's been serving up delicious ButterBurgers and Frozen Custard since 1984. As a Restaurant Operations Manager, you'll be responsible for running shifts effectively, providing great food and excellent guest service, and...

  • Restaurant Operations Manager

    3 weeks ago

    Hickory, North Carolina, United States Culver's Full time

    About the RoleCulver's is seeking a highly skilled Manager to lead our team and provide exceptional guest service.As a Manager at Culver's, you will be responsible for running shifts effectively, demonstrating positive role modeling, and maintaining compliance with operational and food safety procedures.Key ResponsibilitiesLead shifts to ensure great food...

  • Pizza Restaurant Operations Manager

    4 weeks ago

    Hickory, North Carolina, United States Domino's Pizza LLC Full time

    Job Summary:We are seeking a highly motivated and experienced Pizza Restaurant Operations Manager to join our management team at Domino's Pizza LLC. As a key member of our team, you will be responsible for leading our operations and ensuring the highest level of customer satisfaction.Key Responsibilities:Lead and manage a team of customer service...

  • Restaurant Operations Manager

    3 weeks ago

    Hickory, North Carolina, United States Applebee's Full time

    Assistant General Manager - Applebee'sApplebee's Neighborhood Grill + Bar/Thrive Restaurant Group is seeking a skilled Hospitality Manager to help drive business growth and lead a team of dedicated professionals. We believe that every employee has the potential to thrive in a supportive and inclusive work environment. Our goal is to empower our team members...

  • Restaurant General Manager

    1 week ago

    Hickory, North Carolina, United States Hardee's Full time

    Job Title: General ManagerWe are seeking a highly skilled and experienced General Manager to join our team at Hardee's. As a General Manager, you will be responsible for leading our restaurant team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Leadership: Lead and manage a team of restaurant staff to achieve sales and...

  • Restaurant Manager

    3 days ago

    Hickory, North Carolina, United States Culver's Full time

    About Culver'sCulver's is a beloved family-owned brand that has been serving its famous ButterBurgers and Frozen Custard since 1984. Our commitment to quality and customer satisfaction has made us a staple in the restaurant industry.Job SummaryWe are seeking a highly skilled Manager to join our team at Culver's Hickory. As a Manager, you will be responsible...

  • Restaurant General Manager

    1 week ago

    Hickory, North Carolina, United States Hardee's Full time

    Job Title: General ManagerWe are seeking a highly skilled and experienced General Manager to join our team at Hardee's. As a General Manager, you will be responsible for leading our restaurant team to deliver exceptional customer service and achieve sales goals.Key Responsibilities:Lead and manage a team of restaurant staff to ensure excellent customer...

  • Restaurant General Manager

    2 weeks ago

    Hickory, North Carolina, United States Applebee's Full time

    Assistant General Manager - Applebee'sApplebee's Neighborhood Grill + Bar/Thrive Restaurant Group is seeking a Hospitality Manager to help drive business growth and lead a team of dedicated professionals. We believe that work should be an experience that encourages individuals to be their best selves, develop their potential, and help others do the same. Our...

  • Service Technician

    2 weeks ago

    Hickory, North Carolina, United States Carrols Restaurant Group Full time

    Carrols Restaurant Group Maintenance RoleAs a Service Tech with Carrols Restaurant Group, you will be responsible for ensuring the smooth operation of our facilities by performing timely repairs and implementing preventive maintenance procedures. Your goal will be to minimize the impact on customer service and restaurant operations.Key...

  • Maintenance Technician

    1 month ago

    Hickory, North Carolina, United States Carrols Restaurant Group Full time

    Join Our Team as a Maintenance TechnicianAt Carrols Restaurant Group, we are seeking a dedicated Maintenance Technician who will be responsible for ensuring the smooth operation of our facilities. Your key responsibilities will include:Timely Repairs: Address and resolve maintenance issues as they arise, ensuring minimal disruption to our...

  • Restaurant Team Associate

    3 weeks ago

    Hickory, North Carolina, United States Jack in the Box Full time

    About the RoleThis position is part of a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. As an employee, you will be working directly with the independent franchisee, who is responsible for all employment-related matters.Key ResponsibilitiesDeliver exceptional customer service and ensure timely and accurate food...

  • Assistant Manager

    4 weeks ago

    Hickory, North Carolina, United States Brumit Group Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at Brumit Group. As an Assistant Manager, you will play a key role in the day-to-day operations of our restaurants, ensuring that every shift runs smoothly and efficiently.Key ResponsibilitiesSupport the General Manager in overseeing the overall performance of...

  • Hospitality Manager

    4 weeks ago

    Hickory, North Carolina, United States Applebee's Full time

    Assistant General Manager Opportunity at Applebee'sApplebee's Neighborhood Grill + Bar/Thrive Restaurant Group is seeking a skilled Hospitality Manager to lead our team and foster a culture of exceptional customer service and employee engagement.We believe that every employee deserves a fulfilling work experience that encourages personal growth and...

  • Operations Manager

    1 week ago

    Hickory, North Carolina, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly skilled and experienced Operations Manager to lead our store operations and drive sales and profits. As a key member of our store leadership team, you will be responsible for managing the day-to-day operations of the store, including inventory management, visual merchandising, and customer service.Key...

  • Clinical Operations Manager

    4 weeks ago

    Hickory, North Carolina, United States Carolina Therapeutic Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Operations Manager to oversee the administrative and day-to-day business operations of our Hickory/Morganton Clinics. The successful candidate will be responsible for ensuring compliance with regulations, managing the budget, and establishing effective workplace procedures.Key...