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Clinical Operations Manager

2 months ago

Hickory, North Carolina, United States Carolina Therapeutic Services Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Operations Manager to oversee the administrative and day-to-day business operations of our Hickory/Morganton Clinics. The successful candidate will be responsible for ensuring compliance with regulations, managing the budget, and establishing effective workplace procedures.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of administrative staff to ensure seamless clinic operations.
    • Develop and implement effective workplace procedures to promote a positive and productive work environment.
  • Compliance and Risk Management
    • Ensure compliance with industry standards and government regulations.
    • Identify and mitigate potential risks to the clinic and its operations.
  • Financial Management
    • Manage the clinic's budget and financial resources.
    • Develop and implement cost-saving initiatives to improve financial performance.
  • Patient Experience
    • Ensure a positive patient experience through effective communication and customer service.
    • Develop and implement strategies to improve patient satisfaction and retention.
  • Marketing and Growth
    • Develop and implement marketing strategies to promote the clinic and its services.
    • Identify opportunities for growth and expansion.
Requirements
  • Education and Experience
    • Bachelor's degree in a related field or equivalent experience.
    • Minimum 5 years of experience in practice management or a related field.
  • Skills and Qualifications
    • Strong leadership and management skills.
    • Excellent communication and customer service skills.
    • Ability to manage multiple priorities and deadlines.
    • Knowledge of medical billing and insurance protocols.
    • Experience with electronic health records (EHR) systems.
What We Offer
  • Competitive Salary
  • Benefits Package
  • Opportunities for Professional Growth and Development