Floor Manager
2 days ago
At Robbins Brothers, we are seeking a highly skilled and experienced Floor Manager to join our team. As a key member of our retail store operations, you will play a critical role in ensuring the success of our store by maximizing sales opportunities, managing store operations, and leading a team of sales associates.
Key Responsibilities
- Maximize sales opportunities by matching the right sales associate to the right guest
- Address or delegate customer concerns by following Robbins Brothers policies and procedures
- Maintain a continual awareness of security concerns involved in operating the store
- Collaborate with the General Manager in all aspects of the store's operation
- Partner with all other functional heads to achieve company objectives
- Assist in the screening and interviewing of store associate candidates
- Train store associates and provide long-term coaching for their professional development
- Give specific input for sales associates' performance evaluation and succession planning
Requirements
- 5 years of management experience
- 5 years of jewelry retail experience (preferred)
- 3 years of customer service experience (preferred)
- 3 years of high-end sales experience (preferred)
- 3 years of CRM software experience (preferred)
- 2 years of Salesforce experience (preferred)
Benefits
- Commissioned salary with starting base salary of $60,710.00
- 401(k) plan
- Medical, dental, and vision insurance
- Employee discount
- Vacation time
Work Environment
- Day shift
- Evening shift
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