Front Desk Experience Coordinator
4 days ago
We are seeking a highly motivated and organized Guest Services Representative to join our team at Agua Caliente Casinos. As a key member of our front desk team, you will be responsible for ensuring a seamless experience for all visitors.
Key Responsibilities- Guest Communication: Communicate effectively with guests, including responding to their needs and resolving any issues that may arise.
- Front Office Operations: Ensure the efficient operation of the front desk, including checking guests in and out, processing transactions, and resolving any issues that may arise.
- Teamwork: Collaborate with other departments, including housekeeping and maintenance, to ensure a smooth operation.
- Customer Service Skills: Excellent customer service skills, with the ability to remain calm under pressure.
- Math Skills: Basic math skills, including calculating figures and amounts.
- Physical Demands: Ability to stand for long periods, move around the property, and lift up to 25 pounds on occasion.
Estimated Salary: $45,000 - $60,000 per year, depending on experience.
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