Front Desk Experience Coordinator

4 days ago


Rancho Mirage, California, United States Agua Caliente Casinos Full time
About the Position

We are seeking a highly motivated and organized Guest Services Representative to join our team at Agua Caliente Casinos. As a key member of our front desk team, you will be responsible for ensuring a seamless experience for all visitors.

Key Responsibilities
  • Guest Communication: Communicate effectively with guests, including responding to their needs and resolving any issues that may arise.
  • Front Office Operations: Ensure the efficient operation of the front desk, including checking guests in and out, processing transactions, and resolving any issues that may arise.
  • Teamwork: Collaborate with other departments, including housekeeping and maintenance, to ensure a smooth operation.
Requirements
  • Customer Service Skills: Excellent customer service skills, with the ability to remain calm under pressure.
  • Math Skills: Basic math skills, including calculating figures and amounts.
  • Physical Demands: Ability to stand for long periods, move around the property, and lift up to 25 pounds on occasion.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.


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