Front Desk Associate

3 weeks ago


Rancho Mirage, California, United States Agua Caliente Casinos Full time
Job Overview

Agua Caliente Casinos is seeking a Guest Services Representative to join our team. This is a fantastic opportunity to work in a hotel environment and provide top-notch customer service to our guests.

Role Description

In this role, you will be responsible for managing front desk operations, handling guest inquiries, and ensuring a smooth guest experience. You will also assist with training new employees and contribute to the overall success of our team.

The salary for this position is estimated to be around $55,000 per year, based on industry standards and location.

Key Responsibilities
  • Manage front desk operations and handle guest inquiries.
  • Process guest reservations and manage room inventory to optimize occupancy rates.
  • Implement new procedures and maintain existing ones to ensure efficient front desk operations.
  • Provide exceptional customer service and greet guests warmly.
  • Assist with training new employees and contribute to team success.
Requirements
  • High school diploma or equivalent required.
  • Basic math skills and ability to apply algebra and geometry concepts.


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