Hotel Guest Service Representative

6 days ago


Staunton, Indiana, United States Clarion Pointe Staunton Full time
Job Description

As a valued member of the Clarion Pointe Staunton team, you will play a vital role in ensuring exceptional guest experiences. We are seeking a highly skilled and customer-focused individual to join our front desk team as a Hotel Guest Service Representative.

Responsibilities include:

  • Providing personalized service to guests, exceeding their expectations through prompt attention and courteous behavior.
  • Efficiently processing check-ins, check-outs, and room assignments, maintaining accuracy and attention to detail.
  • Handling guest inquiries, resolving issues promptly, and escalating concerns to management when necessary.

We offer a competitive salary range of $30,000 - $45,000 per year, commensurate with experience, plus benefits and opportunities for professional growth.



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