Front Office Manager
3 weeks ago
A career as a Front Office Manager at the avid hotel in Staunton, VA is an opportunity to lead by example and drive guest satisfaction. With a strong focus on service excellence and team leadership, you will be responsible for overseeing front office operations, leading a dynamic team, and upholding the brand's commitment to consistency and reliability.
This role requires a proactive and problem-solving mindset, with a passion for delivering exceptional guest experiences. As a key member of our hotel team, you will be responsible for ensuring seamless check-in and check-out processes, resolving guest concerns efficiently, and providing local recommendations to enhance the guest experience.
We are looking for a skilled leader who can manage multiple priorities, maintain room inventory, and collaborate with other departments to ensure seamless operations. If you have a strong background in hospitality management, excellent communication skills, and a passion for delivering exceptional service, we want to hear from you
**Key Responsibilities:**
- Foster a positive and collaborative team environment focused on guest satisfaction.
- Supervise daily front office operations, including reservations, billing, and reporting.
- Implement and monitor adherence to IHG's policies and brand standards.
Salary and Benefits
$35,000 - $40,000 per year, based on experience.
About Us
The avid hotel Staunton offers a supportive team environment that celebrates innovation and initiative. We believe in empowering our team members to deliver exceptional guest experiences and strive for excellence in every aspect of our operations. Join us and help us redefine hospitality
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