Director of Operations
4 weeks ago
Cayuga Centers is seeking a highly skilled and experienced Director of Operations to join our team.
About the Role:
The Director of Operations will oversee the day-to-day operations of our organization, ensuring the smooth functioning of our programs and services. This includes managing leases, acting as a liaison for building management, and providing property oversight to ensure the safety, cleanliness, and presentation of our offices.
Key Responsibilities:
- Oversee leases and provide property oversight for our offices in NYC, HS/PRS, Pennsylvania, Delaware, Florida, and other locations as assigned.
- Supervise assigned staff, including the Manager of Operations.
- Act as liaison for building management.
- Serve as the point person for communications, projects, construction, and other initiatives with a professional and friendly demeanor.
- Create a connection between programs and departments and foster a consumer-centered, staff-building culture.
- Manage projects for each of the assigned departments, including timelines with completion dates.
- Communicate progress and needs for project completions to AVP of Operations, COO, President, CEO, and other members of upper management as needed.
- Build and maintain systems to ensure consistency within each site and across the department.
- Research and maintain current regulations and guidance documents for programs, departments, and building/property management.
- Support with expansion projects, research, and events.
- Attend internal and external training to stay up to date on program changes.
- Assist with training for staff as needed.
- Coordinate marketing/publicity needs for the NYC Region Office and other offices, as assigned.
- Respond in a positive and respectful manner to diversity among the agency's service population and staff.
- Assist with all other tasks and serve on committees as assigned.
Requirements:
- Bachelor's Degree with a minimum of 3 years' relevant experience.
- Proficient in Microsoft Office and Google Workspace.
- Excellent office organization skills and ability to multitask and handle a fast-paced environment and navigate change.
- Bilingual - English and Spanish is required.
- Excellent communication and proven human relation skills.
- Ability to work effectively in a team context.
- Ability to travel to other agency locations.
- Valid NYS Driver's License required.
Benefits:
- 160 hour of Vacation.
- 10 Holidays, 3 Personal Days, Medical Appointment Time.
- Supervision available for licensure.
- Medical, dental, and vision insurance.
- Pet and Legal insurance.
- Employee Assistance Program.
- FSA, Transit, and Parking savings accounts.
- Supplemental life insurance, critical illness, enhanced short-term disability benefits.
- 401(k) match up to 6 %.
- Corporate Discounts Program.
- Sick Leave Pool.
- Identity Protection.
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