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Insurance Operations Supervisor

2 months ago


Honolulu, Hawaii, United States Navient Full time
About Navient

Navient is a leading provider of revenue cycle management services to the healthcare industry. Our company is dedicated to helping healthcare providers optimize their revenue cycle operations and improve patient outcomes.

Job Summary

We are seeking a highly skilled and experienced Supervisor of Insurance Operations to join our team. As a Supervisor, you will be responsible for leading a team of professionals in the supervision of operational tasks and processes to support business objectives for our Insurance Operations clients/projects.

Key Responsibilities
  • Supervise and lead a team of professionals in the supervision of operational tasks and processes to support business objectives for our Insurance Operations clients/projects.
  • Assign work to direct reports and contribute to the decision to engage, terminate, advance, promote, or change status for employees under their supervision.
  • Provide project-specific training to new staff and mentor and develop team members on effective revenue cycle techniques necessary to achieve excellence and maintain high performance.
  • Maintain constructive relationships with co-workers and members of management.
Requirements
  • High School diploma or equivalent.
  • 2+ years of experience working in revenue cycle operations (AR and billing) environment exceeding expected performance levels.
  • 1+ years leadership experience.
  • Experience in MS Office products.
  • Proven knowledge and compliance with applicable federal and state regulatory requirements.
Preferred Qualifications
  • Project management experience.
  • Data management experience.
  • Strong demonstration of personal initiative and self-direction.
  • Effective team building, coaching and leadership skills required.
  • Developed verbal, written, presentation and overall communication skills.
  • Ability to establish trust and credibility and maintain positive professional business relationships with all levels of Navient organization.
  • Ability to meet strict deadlines and handle multiple priorities in a very-fast paced environment.

Navient is an equal opportunity employer and welcomes applications from diverse candidates. All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.