Computer Operations Shift Supervisor

1 day ago


Honolulu, Hawaii, United States Central Pacific Bank Full time
Job Title: Computer Operations Shift Supervisor

At Central Pacific Bank, we are seeking a highly skilled and experienced Computer Operations Shift Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the workflow within the assigned shift in Computer Operations, ensuring completeness and accuracy of processed work.

Key Responsibilities:

  • Supervise and oversee the workflow within the assigned shift in Computer Operations.
  • Troubleshoot problems to minimize impact to production processing.
  • Responsible for staffing and scheduling the assigned shift to ensure operational deadlines are met.
  • Conduct staff meetings and training sessions on new and updated policies and procedures.
  • Responsible for keeping track of staff performance for the annual PPR (Personal Performance Review).
  • Handle, resolve, and escalate problems and complaints within the assigned shift.
  • Work as a liaison between Computer Operations and various users to assist with requests.

Requirements:

  • High school diploma required.
  • 4+ years of experience in data processing.
  • 2+ years as a Team Lead -OR- 1+ years of supervisory experience.

Physical Requirements & Working Conditions:

  • Must be able to perform light physical work and move or lift items up to 20 pounds.
  • Must be able to operate and proficiently use standard office equipment.
  • Must be able to clearly communicate verbally and in writing with all internal and external customers.

Why Join Our Team:

At Central Pacific Bank, we value our employees and offer a positive and supportive work environment. We are committed to providing opportunities for growth and development, and we are proud to be an EEO/AA employer M/F/D/V.



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