Route Supervisor

5 days ago


Honolulu, Hawaii, United States Alsco Full time

**Job Summary:**

The Route Supervisor plays a crucial role in supporting the Commercial Department in delivering exceptional customer service and managing route districts. Reporting to the District Manager, this position is responsible for assisting in the development of a highly productive team, ensuring customer loyalty, and maintaining outstanding customer service.

**Key Responsibilities:**

  • Assist in the development of a district to be a highly productive team through continual training, regular meetings, daily check-ins, and fostering a positive work environment.
  • Support the District Manager in ensuring customer loyalty and outstanding customer service through customer visits, audits, new installs, problem-solving, and open communication.
  • Lead the district to success by communicating changes and policies, evaluating route organization, projecting a professional image, and requiring the same from the district.
  • Support the department in following all company policies and procedures, including safety and Service SOP, and evaluate service procedures to make recommendations.
  • Complete general route responsibilities when necessary, safely operate company vehicles, and follow all applicable laws and company policy.
  • Assist in retention and growth, sales, promotions, contests, proper product mix, and continued customer relationships.
  • Perform the responsibilities of a Route Relief/Utility RSR as needed.

**Requirements:**

  • Valid Driver's License
  • Excellent customer service and route sales skills
  • Excellent verbal and written communication skills in English
  • Good time management skills and team player
  • Recognize colors, sizes, and types of product and count, add, and subtract accurately

**Benefits:**

  • 401K Plan with Company Match
  • Medical, Dental, Vision, FSA/HSA
  • Life Insurance, Disability Insurance
  • Vacation, Sick Time, Holidays
  • Choice of Global Cash Card or Direct Deposit
  • Career Advancement
  • Learning & Development Opportunities
  • Inclusive and Diverse Team Environment

**Equal Opportunity Employer:**

Alsco is an Affirmative Action/Equal Employment Opportunity Employer.


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