Director of Infrastructure

1 week ago

Honolulu, Hawaii, United States Navient Full time
Job Title: Director of Infrastructure

At Earnest, we're committed to making higher education accessible and affordable for everyone. As our Director of Infrastructure, you'll play a critical role in empowering students with financial support and supercharging their ability to pay down their debt.

About the Role

We're seeking a seasoned leader with 10+ years of progressive experience in software technologies and 5+ years of direct experience leading and managing infrastructure or devops teams. You'll be responsible for developing and leading a modern, high-impact infrastructure engineering team based on building self-service tooling and site reliability engineering practices.

Key Responsibilities
  • Work closely with the CTO to assess the current and long-term infrastructure, cloud operations, and developer productivity needs and develop a comprehensive strategy and long-term roadmap centered around automation and infrastructure-as-code.
  • Partner with the CTO and engineering leadership to develop a strategy around new technology adoption, upgrades, and technical design reviews.
  • Be responsible for the timely delivery of high-quality work aligned with the longer-term infrastructure roadmap and strategy and in support of the remainder of the product development team and the broader organization.
  • Direct the creation and deployment of observability, monitoring and alerting tools adhering to the industry standards to achieve a faster time to detection and resolution of issues.
  • Partner with the Security and Compliance department to ensure cloud security issues, vulnerabilities, and non-compliance issues are identified, tracked, and resolved.
  • Lead, inspire, and develop team members.
Requirements
  • 10+ years of progressive experience in software technologies.
  • 5+ years of direct experience leading and managing infrastructure or devops teams.
  • 5+ years of direct experience running a production environment.
  • Excellent oral, written, and interpersonal communication skills, including the ability to communicate effectively with project and application development teams, management, and clients.
  • Technical understanding of cloud management concepts, principles, and industry best practices.
  • Hands-on experience with Amazon Web Services (AWS).
  • Experience crafting and managing on-call rotations, incident management, and postmortem practices.
  • Experience in writing and developing policies, procedures, standards, and guidelines is required.
  • Strong business/relevant industry acumen with the ability to build strong customer relationships across various levels of the company.
  • Willing to travel to the Oakland office monthly to collaborate with other Earnies.
What We Offer

We offer a competitive salary range of $252,100—$315,125 USD, as well as a variety of perks and benefits, including health, dental, and vision benefits, a Mac computer, work-from-home stipend, and more.

We're committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission.

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics.

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