Consumer Loan Specialist

4 days ago


Indianapolis, Indiana, United States Heights Finance Full time
Job Summary

We are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at Heights Finance. As a key member of our lending team, you will be responsible for assisting customers with their loan needs and providing exceptional service to drive business growth and customer satisfaction.

Key Responsibilities
  • Greet and assist customers in a professional manner
  • Market and promote new loan opportunities to existing and new customers
  • Educate and upsell customers on loan options and insurance products
  • Process loan applications and determine customer eligibility
  • Work with past due customers to bring their accounts current through collection calls
Requirements
  • Customer service mindset
  • Experience with sales and/or customer service
  • Ability to multitask and effectively manage time
  • High School diploma or equivalent
What We Offer
  • Uncapped monthly bonus opportunities
  • Medical, dental, and vision insurance effective day 1
  • 401K with some company match
  • Paid Time Off
  • Employee Relief Fund
Why Work with Us?

At Heights Finance, we value our team members and strive to create a positive and supportive work environment. Our team is goal-driven and committed to delivering exceptional customer service. If you are self-motivated, career-oriented, and passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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