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Operations Manager

1 month ago

Denver, Colorado, United States Barkbus Full time

About Barkbus

Barkbus is a luxury mobile dog grooming service that provides a safe and stress-free experience for pet parents. We are seeking a highly motivated and experienced Operations Manager to join our team.

As a Grooming Operations Manager, you will be responsible for building and growing a team of pet stylists, ensuring they are equipped to deliver world-class grooming and customer service. You will lead from the front, creating and implementing strategies to achieve success in your territory.

Key Responsibilities:

  • Embody Barkbus core values and ensure pet stylist accountability
  • Hire and grow a team of 20+ mobile pet stylists
  • Drive safety, efficiency, and effectiveness in all aspects of grooming operations
  • Act as primary point of contact for day-to-day service and scheduling escalations
  • Prioritize ongoing training, development, and engagement for pet stylists

Requirements:

  • Minimum 5 years of experience leading teams with at least 2 years leading teams of 10+ employees
  • Experience working in a dynamic and fast-paced startup environment
  • Business acumen, knowledge of managing P&L and business growth
  • Ability to quickly learn and become proficient with company tech systems

We offer a competitive salary, annual bonus target, stock options, and a comprehensive benefits package. If you are a people and dog lover with a passion for operational excellence, we encourage you to apply.