Service Business Development Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Service Business Development Representative to join our BMW Service Business Development Center team at Rallye BMW. As a key member of our team, you will play a vital role in providing exceptional customer service and driving business growth.
Key Responsibilities- Establish and maintain ongoing consulting relationships with customers to understand their service needs and preferences.
- Promote the sales of appropriate services, parts, and accessories by accurately identifying customer needs and thoroughly understanding BMW products and service lines.
- Work closely with the Service Manager, Service Advisors, and other retail center personnel to communicate with customers and technicians regarding repair work, determine time of completion, and advise customers of early or late vehicle drop off and pick up procedures.
- Follow up with customers who missed their appointments and confirm customer appointments.
- Previous automotive BDC, customer service, and/or phone sales experience required.
- Outstanding customer service skills and ability to build strong relationships with customers.
- Trainable in various computer systems and excellent verbal/written communication and organization skills.
- Outgoing and patient personality with outstanding customer relations ability and professional personal appearance.
- Availability to work Saturdays.
- Great benefits package including medical, dental, and vision coverage for employee and family.
- Company-paid life insurance and optional additional coverage.
- Voluntary short-term and long-term disability available.
- Additional voluntary benefits including Aflac and LegalShield.
- Paid time off and paid holidays.
- 401K plan.
- Employee Assistance Program.
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Westbury, New York, United States Rallye BMW Full time{"title": "Service Business Development Representative", "description": "Unlock Your Potential in Luxury Automotive SalesAt Rallye BMW, we're committed to delivering exceptional customer experiences and fostering a culture of excellence. As a Service Business Development Representative, you'll play a vital role in driving sales growth and customer...
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