Hotel Operations Director

2 months ago


San Francisco, California, United States San Francisco Proper Full time
Job Overview

San Francisco Proper Hotel is seeking a seasoned General Manager to lead our team in delivering exceptional guest experiences. As a key member of our leadership team, you will be responsible for overseeing all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance.

Key Responsibilities:

  • Leadership & Team Management: Lead, inspire, and develop a high-performing team dedicated to delivering personalized and exceptional guest service.
  • Operations Management: Oversee daily operations, ensuring the hotel operates efficiently, adhering to all legal and safety regulations, while maintaining a high standard of cleanliness and presentation.
  • Guest Experience: Uphold San Francisco Proper's reputation for luxury and service excellence, ensuring every guest has an outstanding experience.

Requirements:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred).
  • Minimum of 7-10 years of experience in luxury hotel management, with at least 3 years in a senior leadership role.
  • Proven track record of managing all aspects of hotel operations with a focus on luxury service and guest satisfaction.

About San Francisco Proper:

Proper Hospitality is a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle hospitality company inspired by a centuries-old tradition.


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