IT Support Specialist

6 days ago


El Segundo, California, United States Spectrum Full time
Job Overview

Spectrum is seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our end-users. This role requires excellent communication skills, attention to detail, and the ability to troubleshoot complex technical issues.

Key Responsibilities
  • Provide timely and effective technical support to end-users via phone, email, and in-person interactions
  • Troubleshoot complex technical issues related to hardware, software, and network connectivity
  • Collaborate with cross-functional teams to resolve technical issues and improve overall system performance
Requirements

To be successful in this role, you must have:

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Able to work effectively in a fast-paced environment with multiple priorities
  • Familiarity with computer systems, networks, and software applications
Benefits

We offer a competitive salary range of $25.90 - $56.00 per hour, depending on experience. In addition to a salary, we provide a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) plan.


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