Medical Office Assistant

5 days ago


Newnan, Georgia, United States UrgenCare LLC Full time
Job Summary

UrgenCare LLC is seeking a highly skilled and detail-oriented Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities
  • Patient Care: Greet and prepare patients for procedures, conduct interviews, measure vital signs, and record information.
  • Administrative Support: Maintain accurate and up-to-date patient records, prepare timely and complete documentation, and perform various administrative tasks as assigned.
  • Lab Support: Perform routine laboratory tests on patients as per established protocol.
  • Inventory Management: Maintain inventory of medical supplies and materials.
  • Communication: Respond to patient inquiries, coordinate patient flow, and maintain effective communication with healthcare professionals.
Requirements
  • Education: High school diploma or equivalent.
  • Certifications: BLS certification required.
  • Skills: Strong charting/documentation skills, ability to work collaboratively with healthcare professionals, and effective communication skills.
  • Qualities: Good judgment, ability to make timely and sound decisions, and a willingness to work in a fast-paced environment.
Competencies
  • Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes information, and develops alternative solutions.
  • Customer Service: Manages difficult patient situations, responds promptly to patient needs, and solicits feedback to improve service.
  • Interpersonal Skills: Focuses on solving conflict, maintains confidentiality, and remains open to others' ideas.
  • Professionalism: Approaches others in a tactful manner, reacts well under pressure, and treats others with respect and consideration.
  • Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent, and arrives at meetings and appointments on time.
Physical Demands and Work Environment
  • Frequently required to walk, sit, and stand.
  • Occasionally exposed to bloodborne and airborne pathogens or infectious materials.
  • Occasionally required to travel for training purposes.

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