Medical Office Assistant
5 days ago
UrgenCare LLC is seeking a highly skilled and detail-oriented Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities- Patient Care: Greet and prepare patients for procedures, conduct interviews, measure vital signs, and record information.
- Administrative Support: Maintain accurate and up-to-date patient records, prepare timely and complete documentation, and perform various administrative tasks as assigned.
- Lab Support: Perform routine laboratory tests on patients as per established protocol.
- Inventory Management: Maintain inventory of medical supplies and materials.
- Communication: Respond to patient inquiries, coordinate patient flow, and maintain effective communication with healthcare professionals.
- Education: High school diploma or equivalent.
- Certifications: BLS certification required.
- Skills: Strong charting/documentation skills, ability to work collaboratively with healthcare professionals, and effective communication skills.
- Qualities: Good judgment, ability to make timely and sound decisions, and a willingness to work in a fast-paced environment.
- Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes information, and develops alternative solutions.
- Customer Service: Manages difficult patient situations, responds promptly to patient needs, and solicits feedback to improve service.
- Interpersonal Skills: Focuses on solving conflict, maintains confidentiality, and remains open to others' ideas.
- Professionalism: Approaches others in a tactful manner, reacts well under pressure, and treats others with respect and consideration.
- Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent, and arrives at meetings and appointments on time.
- Frequently required to walk, sit, and stand.
- Occasionally exposed to bloodborne and airborne pathogens or infectious materials.
- Occasionally required to travel for training purposes.
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