Communications Supervisor

3 weeks ago


Redondo Beach, California, United States City of Redondo Beach, CA Full time
Job Title: Communications Supervisor

Job Summary:

The Communications Supervisor is responsible for supervising and evaluating Emergency Services Dispatchers and trainees, maintaining supervision and control of Police and Fire dispatch and call taking services during assigned shifts, and performing the duties of an Emergency Services Dispatcher during relief periods or as necessary.

Key Responsibilities:

  • Supervise and evaluate Emergency Services Dispatchers and trainees
  • Maintain supervision and control of Police and Fire dispatch and call taking services during assigned shifts
  • Perform the duties of an Emergency Services Dispatcher during relief periods or as necessary
  • Meet with Police and Fire department personnel to solve operational issues and recommend changes in operational procedures
  • Assist the Communications Manager in the performance of administrative tasks and projects

Requirements:

  • At least 18 years of age at the time of appointment
  • High school diploma or G.E.D. equivalent
  • Minimum of two (2) years as a public safety Emergency Services Dispatcher with computer-aided dispatching experience
  • Ability to communicate effectively, both orally and in writing, and establish and maintain effective working relationships with personnel in other departments and the public

Preferred Qualifications:

  • Additional college credits, bilingual skills, and supervisory experience
  • Ability to work shifts and irregular hours, including days, evenings, nights, overtime, and weekends

Working Conditions:

The Communications Supervisor will work in an environment that requires the ability to sit for extended periods, read color-coded displays, use a computer terminal for extended periods, hear sufficiently to accurately and completely obtain information from callers, and communicate clearly to effectively dispatch information over the radio/communication system.

Physical Demands:

The position requires frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.

Supervisory Responsibilities:

The Communications Supervisor will supervise a group of Emergency Services Dispatchers and trainees.

Selection Process:

The selection process may include application review and evaluation, written examination, performance test, and interview.

Equal Opportunity Employer:

The City of Redondo Beach is an Equal Opportunity Employer and will provide reasonable accommodation to qualified individuals with disabilities.



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