Residential Support Team Leader

1 week ago


Colorado Springs, Colorado, United States Embrave Full time
Position Overview

Employer Benefits:

  • Employer Paid Life Insurance and Long Term Disability
  • 401K with 5% Employer Match, fully vested after 2 years
  • 14 Paid Holidays
  • Vacation, Sick, and Personal Time

For more details on our exceptional benefits, please refer to our benefits guides available on our career center page.

Role Summary:

The Client Support Supervisor is responsible for overseeing and managing the residential population and activities during their designated shift. This role includes supervising inspections, security operations, client drug screening initiatives, and ensuring compliance with agency and contractual obligations. The supervisor will also prepare and review incident reports as necessary and act as a liaison between the Client Support Manager and the Client Support Specialists.

Key Responsibilities:

  • Promote and exemplify the Mission, Vision, and Core Values of Embrave.
  • Foster and maintain positive working relationships with all departments, management, regulatory bodies, and community partners.
  • Champion cultural diversity within the organization and the community.
  • Manage human, financial, and material resources, as well as data and information entrusted to the role.
  • Ensure the completion of Client Support Specialist responsibilities, including in-processing, urine specimen collection, alco-sensor testing, and conducting facility searches.
  • Serve as a communication bridge between Client Support Specialists and the Client Support Manager.
  • Supervise Client Support Specialists on-site.
  • Monitor training compliance and provide insights into training needs for Client Support Specialists.
  • Analyze statistical data related to breathalyzer and urinalysis compliance.
  • Oversee the management of supplies and equipment, reporting facility needs to the Correctional Supervisor.
  • Ensure adherence to Embrave policies and procedures.
  • Report maintenance and repair requirements to the maintenance department, collaborating with the Care Manager.
  • Prepare and review incident and occurrence reports for thoroughness and detail.
  • Conduct administrative hearings as necessary.
  • Coordinate additional duty programs.

Supervision: None

Qualifications:

A High School Diploma or equivalent is required.



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