Restoration Project Manager
2 days ago
The Restoration Supervisor / Crew Chief plays a critical role in ensuring the successful execution of restoration projects, providing exceptional customer service, and upholding the SERVPRO brand's commitment to excellence.
Key Responsibilities:- Manage customer and client relationships, ensuring a positive experience and high level of satisfaction.
- Communicate clear expectations to restoration technicians and oversee their activities to ensure quality control.
- Coordinate and perform production processes as scheduled, with a focus on efficiency and safety.
- Identify and mitigate safety hazards, ensuring the well-being of occupants and workers.
- Document detailed and accurate job files to support services provided.
- Manage labor and consumable usage, protecting assets and ensuring proper equipment and material usage.
- Perform water, fire, mold, and biohazard cleanup, as well as extraction, demo, monitoring, equipment placement, carpet cleaning, and mold remediation.
- Effective written and oral communication, with basic math and tablet skills.
- Experience in cleaning and restoration, with IICRC certifications preferred.
- Valid driver's license with a good driving record.
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, and navigate tight spaces.
- Ability to sit, stand, and walk for prolonged periods, as well as repetitively push, pull, lift, and carry objects.
- Ability to work with and around cleaning products and chemicals.
- Ability to successfully complete a background check, subject to applicable law.
Pay rate based on experience and certifications, with majority of hours Monday-Friday, 8:30am-5pm. Evening, night, and weekend work required, with bonuses provided for on-call weeks. Overtime as needed, with increases based on merit.
At SERVPRO, you can make a positive difference in people's lives each day. We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join our mission of helping customers in their greatest moments of need.
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Restoration Project Manager
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Restoration Project Manager
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Indian Trail, North Carolina, United States SERVPRO Full timeJob Title: Restoration Supervisor / Crew ChiefThe Restoration Supervisor / Crew Chief plays a critical role in ensuring the successful execution of restoration projects, providing exceptional customer service, and upholding the SERVPRO brand's commitment to excellence.Key Responsibilities:Manage customer relationships and ensure overall customer...
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