Residential Support Specialist
3 days ago
Job Summary:
FORTUNE SOCIETY INC is seeking a dedicated and detail-oriented Residential Support Specialist to join our team. In this role, you will be responsible for maintaining a safe and secure environment for tenants, staff, and guests.
Key Responsibilities:
- Monitor all tenants and guests entering and leaving the building.
- Document all activities in the communication logbook.
- Regularly patrol tenant floors and administrative offices.
- Regularly patrol perimeter checks of the building.
- Intervene in crisis situations and provide appropriate support when necessary.
- Gather and maintain work order requests and submit to maintenance.
- Conduct an orientation to the building for all tenants.
- Answer phones and direct calls as required.
- Monitor security cameras.
Requirements:
- High school diploma or GED/HSE or related experience.
- Experience working in an institutional setting and/or providing security services.
- Certified in CPR and First Aid a plus.
- Will be required to obtain CPR and First Aid Certification after employment.
- Comfortable with computer-based data entry and using Microsoft Office.
- Good written and verbal communication skills.
- Excellent judgment and conflict resolution skills.
- Fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine.
Working Conditions:
The Residential Support Specialist will be required to physically monitor hallways of a 12-floor building and climb multiple flights of stairs when needed.
Why Join Us:
FORTUNE SOCIETY INC is a leading reentry and justice-informed service organization dedicated to supporting successful reentry from incarceration and promoting alternatives to incarceration. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a chance to make a meaningful difference in the lives of our clients.
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