Client Relations Associate

2 weeks ago


Cleveland, Ohio, United States Hertz Full time

Compensation: The starting wage is $17.50 per hour.

Key Qualifications:

  • Completion of High School Diploma or equivalent
  • Strong dedication to customer service with a focus on client satisfaction
  • Minimum of 2 years in a customer service role
  • Proficient in managing multiple tasks with effective organizational skills
  • Must possess a valid driver's license
  • Flexibility to work various shifts, including nights, weekends, and holidays as needed
  • Strong proficiency in computer applications
  • Excellent verbal communication abilities
  • Positive demeanor with a vibrant personality
  • Professional appearance and a strong work ethic
  • Willingness to work overtime when necessary

Desirable Qualifications:

  • Experience in direct customer interactions (e.g., inquiries, disputes, adjustments)
  • 4 years of customer service experience, including 2 years in sales

Physical Demands:

Applicants must have the auditory, speaking, and communication skills necessary to fulfill the responsibilities outlined above. The essential functions of this role include, but are not limited to, sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, writing, lifting, seeing, and reading.

The Hertz Corporation operates under the Hertz, Dollar Car Rental, and Thrifty Car Rental brands across numerous locations worldwide. As one of the largest vehicle rental companies globally, Hertz is a highly recognized brand in the industry.

Diversity and Inclusion: At Hertz, we promote a culture of diversity and inclusion, taking proactive steps to enhance employment and advancement opportunities. We value the diverse perspectives, experiences, skills, and talents that our employees bring to their roles, which contribute significantly to our culture and success.



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