Client Relations Specialist

2 weeks ago


Cleveland, Ohio, United States Tidewater Staffing Solutions Full time

We are collaborating with Tidewater Staffing Solutions to identify a dedicated Client Relations Specialist.

The Client Relations Specialist will handle and respond to service inquiries from clients and coordinate technician assignments effectively.

This role involves taking calls from technicians, documenting completed tasks, and creating a comprehensive schedule for field and support personnel to ensure that both customer and departmental objectives are achieved.

This position offers a direct hire opportunity with an excellent organization that provides numerous benefits, including an on-site fitness facility.

Key Responsibilities:

  • Manage incoming and outgoing communications with clients and technicians.
  • Input new agreements and financial plans.
  • Generate a list of unbilled work orders and update records for contract labor.
  • Calculate material costs and enter purchase order details.
  • Provide logistical assistance.
  • Assign the appropriate technician to meet client needs.
  • Ensure all necessary documentation is exchanged with technicians.
Required Qualifications:
  • High School diploma or equivalent.
  • A minimum of 5 years of experience in customer service or dispatching roles.
  • Proficient in using telecommunication devices and computer systems.
  • Experience with ERP systems.
  • Able to establish rapport and maintain productive relationships with clients and vendors.
  • Excellent verbal and written communication abilities.


  • Cleveland, Ohio, United States Midwest Energy Services Full time

    Become a Part of Our Team as a Client Relations SpecialistMidwest Energy Services is seeking a committed Client Relations Specialist to enhance our customer engagement efforts. In this role, your primary focus will be to guarantee client satisfaction by delivering precise information and addressing any challenges that may arise.Key Responsibilities:Identify...


  • Cleveland, Ohio, United States Infinite Talent Solutions Full time

    Join Our Team as a Client Relations SpecialistInfinite Talent Solutions is seeking a driven and enthusiastic Client Relations Specialist to enhance our customer engagement efforts. The perfect candidate will possess a strong commitment to customer satisfaction and the ability to foster meaningful connections. This position entails reaching out to prospective...


  • Cleveland, Ohio, United States Elite Vision Solutions Full time

    Position OverviewElite Vision Solutions is a rapidly expanding business management firm dedicated to enhancing our clients' growth through innovative customer service, sales, and marketing strategies. We are seeking a motivated and imaginative Verizon Client Relations Specialist to engage with our consumer base in both acquiring new clients and managing...


  • Cleveland, Ohio, United States Chad Fields - State Farm Agent Full time

    Position OverviewChad Fields - State Farm Agent is in search of a dedicated professional to become a vital part of our thriving team as a Client Relations Specialist. We are looking for an enthusiastic individual who is passionate about fostering growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who...


  • Cleveland, Ohio, United States Minute Men Staffing Full time

    Minutemen Direct is seeking dedicated Client Specialists to serve as a vital link between our organization and valued clients.Benefits:Comprehensive Health Insurance: medical, dental, vision & life401(k) plan with company contributionsPaid holidays and a generous PTO packageAnnual performance reviewsKey Responsibilities:Organize and manage project...


  • Cleveland, Ohio, United States Minute Men Staffing Full time

    Minutemen Direct is seeking Client Specialists to serve as a vital link between the organization and its clientele.Benefits:Health Coverage: medical, dental, vision & life401(k) with employer contributionPaid holidays & PTO packageAnnual performance evaluationsKey Responsibilities:Organize and manage project documentation for the Digital Solutions teamFoster...


  • Cleveland, Ohio, United States Minute Men Staffing Full time

    Company Overview:Minutemen Direct is actively seeking Client Specialists to serve as a vital link between our organization and our valued clients.Benefits:Health Coverage: Includes medical, dental, vision, and life insuranceRetirement Plan: 401(k) with employer contributionsPaid Time Off: Company-paid holidays and a comprehensive PTO packagePerformance...


  • Cleveland, Ohio, United States CSA America Testing & Certification LLC Full time

    Employment Status: Regular Time Type: Full time JOIN A DYNAMIC TEAM WITH A VISION FOR A BETTER FUTURE At CSA America Testing & Certification LLC, we are driven by a mission to enhance safety, sustainability, and quality across various industries. With a legacy spanning nearly a century, we have developed over 3,500 standards and codes that ensure products...


  • Cleveland, Ohio, United States Presrite Corporation Full time

    Position OverviewSince 1971, Presrite Corporation has been a leader in delivering exceptional forging solutions to our clientele. With three state-of-the-art manufacturing facilities and a specialized technical division for engineering and die-making, we are strategically positioned in Ohio. Our press sizes range from 1,300 to 6,000 tons, enabling us to...


  • Cleveland, Ohio, United States Nor-Am Cold Storage Full time

    At Nor-Am Cold Storage, our Client Relations team plays a pivotal role in ensuring seamless operations. This team is essential in maintaining the flow of our warehouse activities, and we rely on them to navigate challenges and adapt to the evolving demands of our clients and operational teams. Key ResponsibilitiesInput and manage inbound and outbound load...


  • Cleveland, Ohio, United States PNC Financial Services Group Full time

    Position OverviewAt PNC Financial Services Group, our employees are our most valuable asset and a key differentiator in the competitive landscape. We are committed to providing an exceptional experience for our clients.We strive to cultivate an inclusive workplace culture where every employee feels appreciated, respected, and empowered to contribute to the...


  • Cleveland, Ohio, United States Waterway Carwash Full time

    Position Overview:Waterway Carwash is seeking dedicated Customer Service Representatives to enhance our client experience. As a Customer Service Associate, you will deliver exceptional service to our patrons, ensuring their needs are recognized and fulfilled during their visit. This role allows you to thrive in a supportive work environment that values your...


  • Cleveland, Ohio, United States Metroaccidentrepair Full time

    Customer Service AdvisorFull TimeCompany OverviewMetro Accident Repair Center is dedicated to providing exceptional service in the collision repair industry. We utilize a patented process that incorporates lean manufacturing principles to enhance workflow efficiency and ensure consistent quality in vehicle repairs.As a certified service provider for Toyota...


  • Cleveland, Ohio, United States Jobot Full time

    About the Opportunity:We are seeking a dedicated and experienced professional to fill the role of Account Representative within our esteemed organization, which has a rich history of over a century in the industry.Position Overview:This role involves engaging with large enterprise clients and providing exceptional service and support. The successful...


  • Cleveland, Ohio, United States D & S CUSTOM VAN, INC. Full time

    Position Title: Customer Service RepresentativeLocation: Mentor, OhioJob Overview:The Customer Service Representative (CSR) plays a crucial role in ensuring effective communication within our collision repair facilities. This role is responsible for managing incoming calls, welcoming clients, and supporting the repair center team with billing inquiries and...


  • Cleveland, Ohio, United States FASTSIGNS #221601 Full time

    Position OverviewAs a FASTSIGNS Customer Engagement Associate, you will serve as the primary point of contact for both existing and potential clients within our center. Your role will involve engaging with customers through various channels, including email, phone, and face-to-face interactions. Your focus will be on cultivating enduring relationships by...


  • Cleveland, Ohio, United States Jobot Full time

    About the Opportunity:We are seeking a dedicated and experienced professional to fill the role of Account Representative within our esteemed organization. This position offers a competitive salary and a comprehensive benefits package.Position Overview:The Account Representative will play a crucial role in fostering relationships with large enterprise...


  • Cleveland, Ohio, United States Marvin Full time

    Customer Service RepresentativeJob Category: Retail Requisition Number: CUSTO003530Job OverviewAt Infinity from Marvin, we are a forward-thinking organization dedicated to providing top-tier products for homeowners seeking window and door replacements. Our approach centers around the homeowner, ensuring that every step of the replacement process is seamless...


  • Cleveland, Ohio, United States Elite Vision Solutions Full time

    **About Elite Vision Solutions**We are a dynamic and forward-thinking company that values our partnerships with clients and shares their vision of growth. Our success in creating long-lasting and promising business relationships is due to our dedicated Client Relations and Customer Service Team.**Our Team's Mission**We strive to provide our clients with...


  • Cleveland, Ohio, United States Elite Vision Solutions Full time

    Job OverviewAt Elite Vision Solutions, we value our strategic partnerships and share our clients' vision of growth. Our success in creating these long-lasting, mutually beneficial business relationships is due to our dedicated Client Relations and Business Development Team. Their tireless efforts in providing our clients with exceptional customer service...