Product Manager II

1 day ago


Salt Lake, Utah, United States ARUP Laboratories Full time
About ARUP Laboratories

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah, ARUP proudly hires top talent to create a work environment of diversity, professional growth, and continuous development.

Job Summary

We are seeking an experienced software Product Manager to help shape the future of ARUP Laboratory's public-facing websites used by laboratory staff, physicians, medical personnel, and researchers. The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure customer satisfaction goals are met.

Key Responsibilities
  • Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
  • Create buy-in for the product vision both internally and with key external partners.
  • Define the product strategy and roadmap.
  • Maintain a product backlog of prioritized features and corresponding justification.
  • Be an expert with respect to the competition.
  • Develop the core positioning and messaging for the product.
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
  • Drive product launches, including working with marketing, executives, and other product management team members.
  • Perform product demos to customers as requested.
  • Represent the company by visiting customers to solicit feedback on company products and services.
  • Act as a product evangelist to build awareness and understanding.
Requirements
  • Bachelor's Degree or better.
  • Four (4) years of experience as a software Product Manager or four (4) years of experience with increasing responsibility in the laboratory.
  • Excellent written and verbal communication skills.
  • A proven track record as a Product Manager managing B2B self-service web portals.
  • Proven work experience in product management or as an associate product manager.
  • Proven track record of managing all aspects of a successful product throughout its lifecycle.
  • Proven ability to influence cross-functional teams without formal authority.
  • Skilled at working effectively with cross-functional teams in a matrix organization.
  • Excellent teamwork skills.

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