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Technical Assistance Professional

1 month ago


Atlanta, Georgia, United States Autodesk Inc. Full time
About the Role
As a Customer Support Associate, you will be responsible for providing top-notch customer service through live chat, email, and phone interactions. You will troubleshoot technical issues, answer product usage questions, and onboard new users. Your goal is to provide a holistic customer experience by collaborating with internal teams such as Sales, Customer Success, Engineering, and Customer Experience.