Front Desk Host

1 day ago

Washington, Washington, D.C., United States Montage International Full time
Front Desk Agent

At Montage International, we're passionate about delivering exceptional guest experiences. As a Front Desk Agent, you'll play a vital role in creating unforgettable memories for our guests.

Key Responsibilities:
  • Provide warm and sincere welcomes to our guests, setting the tone for a memorable stay.
  • Assist with guest check-in and out processes, ensuring seamless transitions and accurate billing.
  • Think creatively to resolve guest stay areas of opportunity, exceeding expectations and building loyalty.
  • Communicate effectively with department leaders and colleagues to personalize the guest experience.
  • Maintain accurate records and stay up-to-date on hotel services and local attractions.
Requirements:
  • High School Diploma or equivalent, with a Bachelor's Degree preferred.
  • Minimum two years' experience in hotel operations and customer service.
  • Basic math skills and ability to accurately handle billing.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Physical Requirements:

This role requires standing and walking for extended periods, with the ability to lift up to 15 pounds and perform repetitive tasks.

We offer a competitive hourly rate of $23.00, with opportunities for growth and development within our team.

Montage International is an equal opportunity employer, committed to diversity and inclusion. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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