Project Management Specialist
2 weeks ago
Are you passionate about facilitating processes and ensuring smooth operations?
As a Project Coordinator at SERVPRO of Southwest Raleigh/Holly Springs, you will play a crucial role in our mission to restore properties affected by fire and water damage. Your efforts will contribute to our commitment to excellence and customer satisfaction.
We are looking for an individual who thrives in dynamic environments, possesses strong communication abilities, and enjoys overseeing various tasks. If you are a proactive individual with exceptional interpersonal skills, you will excel in this role. Your reliability and enthusiasm for surpassing expectations will make you an invaluable member of our team.
Key Responsibilities:
- Oversee job file management, ensuring timely updates and audits
- Maintain work-in-progress (WIP) job files
- Ensure compliance with client specifications
- Review and confirm initial documentation from the field
- Prepare preliminary estimates for projects
- Coordinate daily job file activities, including report preparation and backup processes
- Facilitate communication between internal teams and clients
- Complete job file documentation for final review and audit
- Assist in the job close-out process
Qualifications:
- Minimum of 2 years of experience in administrative or office-related roles
- Background in commercial cleaning, restoration, or insurance industries is preferred
- Familiarity with estimate writing and quality assurance processes is a plus
- Exceptional written and verbal communication skills
- Ability to maintain professionalism in high-pressure situations
- Strong organizational skills with keen attention to detail
- Self-motivated and goal-oriented
- Experience in a fast-paced, collaborative office setting
- Proficient in Microsoft Office Suite (Outlook, Word, Excel)
- Willingness to learn new software applications
- High School Diploma or GED required; Associate's or Bachelor's degree preferred
- Must be able to pass a background check as required by law
All employees of SERVPRO of Southwest Raleigh/Holly Springs are hired and managed by the independently owned and operated franchise.
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