Lobby Services Specialist
2 weeks ago
Join Our Team as a Front Desk Representative
Are you looking for a rewarding position in the hospitality industry with a reputable company? At Aloft - Richmond West, we are seeking a dedicated Front Desk Representative to enhance our guest experience.
About Us:
We are a prominent player in the hotel management sector, known for our commitment to excellence and employee growth. Our portfolio includes a diverse range of hotels, and we pride ourselves on our culture of promoting from within.
What We Offer:
We provide a competitive salary along with a comprehensive benefits package that includes:
- Medical, vision, and dental insurance
- Life insurance options
- Short and long-term disability coverage
- 401-K retirement plan
- Paid time off
- Employee assistance program
- Hotel discounts and additional perks
Key Responsibilities:
As a Front Desk Representative, you will be responsible for:
- Managing incoming phone calls and directing them appropriately
- Checking guests in and out of the hotel
- Taking and managing reservations
- Providing exceptional service to guests and addressing their needs
- Conducting daily briefings with the front desk team
- Assisting other departments as necessary
- Performing additional duties as assigned
Ideal Candidate:
The successful candidate will have a passion for hospitality and a desire to advance their career in the industry. You will be the face of our hotel, ensuring that every guest feels welcomed and valued.
We look forward to welcoming a new member to our team who shares our commitment to outstanding service.
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