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Billing Customer Service Specialist
2 months ago
RemX has an exciting BILLING CUSTOMER SERVICE SPECIALIST position available with a well-established company located in Branchville, NJ.
Hours: 8-hour shift between 9 am and 8 pm Monday-Friday
First 90 days requires working onsite. Possibility to work hybrid after 90 days.
Responsibilities of the BILLING CUSTOMER SERVICE SPECIALIST:
- Responding to inbound calls
- Ability to review account activity using billing systems.
- Perform accounting calculations.
- Responding to billing inquiries
- Respond to customer complaints and provide appropriate solutions/alternatives.
- Review and accept payments.
- Assist customers with signing up for online services and trouble shoot technical issues when needed.
- Data entry
- High School Diploma required; college degree preferred.
- 2+ years of call center experience
- Basic math skills
- Ability to problem solve.
- Working knowledge of MS Word, Excel and Outlook