Guest Service Coordinator

3 weeks ago


Norfolk, Virginia, United States Charter Senior Living Full time
Job Summary:
As a Guest Service Agent at Charter Senior Living, you will play a vital role in representing the hotel to our guests throughout their stay. With excellent communication skills and a warm smile, you will ensure a seamless experience for our residents.

We are seeking a highly organized and detail-oriented individual to join our team as a Guest Service Agent. In this role, you will be responsible for registering guests, assigning rooms, and accommodating special requests whenever possible. Your exceptional customer service skills will enable you to effectively communicate with guests and provide them with a positive experience.

Duties and Responsibilities:
1. Register guests and assign rooms, ensuring a smooth check-in process.
2. Assist in pre-registration and blocking of rooms for reservations.
3. Verify guest information and maintain accurate records.
4. Coordinate room status updates with the housekeeping department.
5. Process guest check-outs and post charges to guest accounts.
6. Maintain a clean and organized front desk area, adhering to health and safety standards.
7. Collaborate with other departments to ensure seamless operations.

Salary Range: $35,000 - $45,000 per year, depending on experience. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth.

  • Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Agent. This role is responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.


  • Norfolk, Virginia, United States Charter Senior Living Full time

    Job Overview:Holiday Inn is seeking a skilled Guest Experience Coordinator to join our team. This role requires a personable and organized individual who can deliver exceptional guest experiences while maintaining efficient operations.About the Position:Act as the first point of contact for guests, providing warm welcomes and smooth check-in...


  • Norfolk, Virginia, United States Silver Bay LLC Full time

    Guest Services Specialist Job SummaryThe Econolodge at Naval Station Norfolk invites applications for a Guest Services Specialist. The successful candidate will be responsible for cleaning guest rooms, reporting damage or issues, and providing excellent customer service. The estimated annual salary is $38,000 - $48,000.


  • Norfolk, Virginia, United States Navy Exchange Full time

    Job Title:Customer Service Representative (Navy Lodge)About the Role:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at the Navy Exchange. As a Customer Service Representative, you will be responsible for providing exceptional customer service to guests at our Navy Lodge properties.Key...


  • Norfolk, Virginia, United States Prayosha Group - Fuddruckers & Tropical Smoothie Cafe Full time

    Job Description: We are seeking a qualified Expeditor to join our team at Fuddruckers. The Expeditor plays a critical role in ensuring that guest orders are prepared and delivered accurately and in a timely manner. Key responsibilities include coordinating guest orders with the kitchen staff, communicating between the guest and kitchen staff, and ensuring...


  • Norfolk, Virginia, United States JSB Properties LLC Full time

    Job DescriptionGuest Experience Leader is a key role in delivering bright-hearted service and a quality product that makes guests feel at home. The incumbent will be responsible for developing programs and initiatives to increase team engagement, establishing performance and development goals for team members, and training and evaluating employees.Other key...


  • Norfolk, Virginia, United States Charter Senior Living Full time

    Job DescriptionThe Guest Room Care Specialist plays a critical role in ensuring the highest level of quality and service in our hotel's guest rooms. Key responsibilities include:Maintaining the cleanliness and organization of guest rooms, including daily cleaning and tidying, making beds, and changing linensEnsuring all areas are spotless, including...


  • Norfolk, Virginia, United States Charter Senior Living Full time

    Job Title: Customer Service DirectorAbout the Role:The Customer Service Director is responsible for overseeing front office personnel and ensuring proper completion of all front office duties. This includes directing and coordinating activities such as reservations, guest services, and telephone operations.Duties and Responsibilities:Selects, trains, and...


  • Norfolk, Virginia, United States Charter Senior Living Full time

    At Charter Senior Living, we are seeking a highly skilled and dedicated Guest Service Agent to join our team. This role is ideal for individuals who possess excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.About the JobThe Guest Service Agent will be responsible for providing exceptional...


  • Norfolk, Virginia, United States The Up Center Full time

    The Up Center is a leading provider of services for individuals with developmental disabilities. We are currently seeking a Home Services Coordinator to join our team. As a Home Services Coordinator, you will be responsible for coordinating and implementing individualized service plans for individuals with developmental disabilities. Your primary goal will...


  • Norfolk, Virginia, United States Lalei Hospitality Group Llc Full time

    Responsibilities:Supervise and coordinate all restaurant activities, ensuring seamless execution of services and high-quality customer experiences.Oversee guest services, resolving issues promptly and professionally to maintain a positive reputation for the company.Manage bar and alcohol purchases/inventory, maintaining accurate records and adhering to...


  • Norfolk, Virginia, United States Topaz HR Advisory Full time

    Job OpportunityWe are seeking a Healthcare Services Coordinator to join our team at Topaz HR Advisory. This role involves coordinating medication orders, deliveries, and inventory management, as well as providing clinical support and guidance to healthcare providers.The estimated salary for this position is $60,000 - $80,000 per year, depending on experience...


  • Norfolk, Virginia, United States Serenity Living LLC Full time

    Job Description for Direct Services CoordinatorSerenity Living LLC is seeking a dedicated Direct Services Coordinator to provide daily care and support to adult disabled individuals.About the Role:Support individuals with daily living tasks and community activities.Communicate effectively with individuals, families, and healthcare professionals.Develop and...


  • Norfolk, Virginia, United States Kahak Health Full time

    About the RoleWe are looking for a skilled Support Services Coordinator to join our team and provide critical support services to individuals with intellectual disabilities.This is an exciting opportunity to make a meaningful difference in the lives of others while developing your career in a dynamic and supportive environment.Key Duties:Personal care...


  • Norfolk, Virginia, United States Liberty Military Housing Full time

    Job Overview:As a Customer Service Representative with Liberty Military Housing, you will play a vital role in ensuring the satisfaction of our military families. Your primary responsibility will be to provide exceptional customer service to prospective and current residents within our multi-family residential communities. This includes answering phone...


  • Norfolk, Virginia, United States ClubCorp Full time

    Job OverviewAt ClubCorp, we're looking for a skilled Food Service Coordinator to join our team. In this role, you'll be responsible for ensuring the cleanliness and organization of our kitchen facilities.Key Responsibilities:Clean and sanitize dishes, pots, and pans in a commercial dishwasher or by handMaintain a clean and organized kitchen, including...


  • Norfolk, Virginia, United States Medical Temporaries, Inc. Full time

    Job OverviewWe are seeking an experienced Service Coordinator - Case Manager III to join our team at Medical Temporaries, Inc. This is a full-time/temp position requiring availability between 8:30AM-5:00PM, Monday through Friday. The successful candidate will be responsible for providing service coordination/case management services to children with...


  • Norfolk, Virginia, United States UMFS Full time

    Job Title: Child and Family Services CoordinatorAbout the Company:UMFS is a nonprofit organization that provides a comprehensive array of programs to support children, teens, and parents as they work to overcome challenges. We equip families with tools for success so they can achieve their goals.Salary: $60,000 - $80,000 per yearJob Description:We are...


  • Norfolk, Virginia, United States Wingstop Full time

    Become an ambassador of great taste and service at Wingstop! As a Guest Service Team Member, you'll play a vital role in providing authentic, positive, and genuine experiences to our guests.Job SummaryAct as the face and voice of Wingstop, interacting with guests by greeting them, answering phones, taking orders, and delivering meals with precision. Ensure...


  • Norfolk, Virginia, United States Happy Tails Resort Full time

    Animal Welfare CoordinatorEstimated Salary: $30,000 - $45,000 per yearAbout the RoleWe are seeking a compassionate and dedicated Animal Welfare Coordinator to join our team at Happy Tails Resort. As a key member of our staff, you will be responsible for promoting animal welfare and ensuring the health and well-being of our canine guests.Your primary duties...