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Information Technology Specialist
2 months ago
Rantec Power Systems, Inc. is seeking an IT Specialist
About Rantec: Rantec Power Systems, Inc. is a premier designer and manufacturer of power supplies tailored for military and aerospace applications. Our engineering-driven organization excels in all facets of power supply design, production, and testing.
Position Summary
The IT Specialist will oversee the daily management of IT-related tasks including computer, server, network, IP phone, surveillance systems, and Office 365 support.
Key Responsibilities
- Handle and prioritize IT support requests.
- Diagnose and repair Windows PC issues.
- Collaborate with System and Network Administrators for escalation of tier 1 challenges.
- Conduct general administration for computers and servers, including installation, maintenance, upgrades, and troubleshooting.
- Manage and configure Office 365, SharePoint, and Teams.
- Implement security measures such as antivirus, endpoint encryption, and access control.
- Create and manage user accounts, permissions, and passwords.
- Oversee multifactor authentication and remote access protocols.
- Monitor the health of the IT infrastructure.
- Supervise Security Information and Event Management (SIEM) systems.
- Engage with vendors for the procurement and maintenance of IT equipment.
- Document IT processes and procedures.
- Provide on-call and weekend support as necessary.
- Design and conduct training programs for users.
- Perform additional duties as assigned.
Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Networking, or equivalent experience.
- At least 1 year of experience with Windows-based systems, software, and Office 365.
- Certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, or Microsoft certifications are preferred.
- Familiarity with Group Policy, Active Directory, Data Recovery, and Data Retention.
- Strong technical skills, problem-solving abilities, critical thinking, and effective communication.
- Capacity to research and resolve complex issues independently.
- Willingness to learn new skills and share knowledge with others.
- Ability to maintain confidentiality regarding sensitive information.
- Proficiency in both team-oriented and independent work settings.
- Commitment to professional development through educational opportunities and networking.
Compensation: $34.67 per hour
Rantec Power Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.
