Information Technology Specialist
2 days ago
Under the direction of the Information Technology Manager, the Information Technology Specialist serves as a well-versed Salesforce developer tasked with analyzing the Office of Tax Appeals case management processes, ensuring the Salesforce work flows meet the customers' business needs, and providing custom solutions when those needs are not met.
Key Responsibilities:- Analyze and improve Salesforce work flows to meet customer business needs
- Develop custom solutions to address business needs not met by existing work flows
- Collaborate with the Information Technology Manager to ensure alignment with organizational goals
- Provide technical support and guidance to colleagues as needed
- Experience with Salesforce development and administration
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively as part of a team
- Excellent communication and technical writing skills
- Experience with enterprise-level application development projects
- Knowledge of Salesforce security and access controls
- Ability to design and implement custom Salesforce solutions
Applicants must submit a Statement of Qualifications (SOQ) as part of their application. The SOQ should address the candidate's experience, skills, and qualifications for the position. Applications without an SOQ or with an SOQ that does not comply with the instructions will be disqualified.
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Information Technology Specialist
2 days ago
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Information Technology Specialist
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