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Administrative Coordinator
2 months ago
The Administrative Specialist will provide critical support to the Office of New Student and Family Programs at Virginia Jobs. This role will aid the department in realizing its mission and institutional goals through various administrative tasks and responsibilities.
Key Responsibilities- Administrative Support
- Provide administrative support to New Student and Family Programs staff and initiatives, including direct support to the Director.
- Schedule staff meetings and maintain the office calendar, including scheduling support for the Director.
- Prepare documents, take notes in unit meetings, and general organization of unit-level information for staff access.
- Arrange conference calls, prepare routine correspondence, including aspects of search coordination.
- Assist with other special projects and requests in support of NSFP and University Life programs, service, and events.
- Student Staff Coordination
- Coordinate the selection, training, and supervision of student staff on front desk operations and services.
- Serve as primary supervisor for the Office Assistant student team.
- Oversee front desk operations and communications with the Office Assistants.
- Provide backup support at front desk as needed.
- Lead the hiring and selection of Office Assistants in collaboration with NSFP staff.
- Programming and Registration Support
- Provide programming and registration support for New Student and Family Programs.
- Assist in logistics for NSFP, including check-in, registration, fee waivers, nametags, and supplies.
- Serve as a point of contact for orientation registration and family program platforms and other relevant databases.
- Customer Service and Office Management
- Greet and provide customer service and assistance to stakeholders and constituents.
- Provide information, assistance, and referrals to visitors/callers, including students, staff, faculty, parents, and members of the community.
- Maintain office equipment and technology inventory.
- Research and manage telecommunication equipment and processes.
- Conduct equipment inventories, in collaboration with unit staff.
- Oversee storage areas and supplies.
- Facilitate office supply moves, space and program work orders, supply orders, renovations and upgrades, furnishings, keys and access.
- Education and Experience
- High school diploma or equivalent.
- Experience in an office or team environment typically obtained within 1-3 years.
- Skills and Abilities
- Prior administrative assistance experience demonstrating technical proficiency and the ability to communicate professionally and appropriately.
- Experience with managing and completing projects and requests from multiple people in a timely manner.
- Experience using databases, booking systems, and transaction monitoring.
- Experience leading a team, managing resources, and creating an environment of respect.
- Experience working with confidential information.
- Experience supporting events, providing logistical support, and/or planning.
- Knowledge and ability to work effectively with diverse populations, demonstrating a commitment to diversity.
- Knowledge and ability to deliver exceptional customer service.
- Demonstrated interpersonal, oral, and written communication skills.
- Highly developed organizational management and problem-solving skills.
- Proficiency in electronic communication and documentation, including Microsoft Office Suite.
- Ability to work accurately and efficiently to meet a multitude of deadlines and responsibilities.
- Ability to communicate with a variety of constituents and departmental stakeholders.
- Ability to handle confidential information.