Administrative Housing Specialist
4 days ago
The Administrative Specialist for Housing & Residence Life at George Mason University is responsible for providing exceptional customer service and administrative support to the department. This role involves managing the daily operations of the Housing & Residence Life desk, overseeing various fiscal processes, and coordinating logistics for housing tours.
Key Responsibilities- Customer Service & Office Management
- Provide professional and efficient service to students, staff, and visitors at the Housing & Residence Life desk.
- Assist with questions and concerns related to Housing & Residence Life.
- Collaborate with other administrative staff to provide thorough and professional responses to inquiries.
- Ensure the desk and surrounding area remain neat and clean.
- Administrative & Housing Tour Logistics
- Assist with preparing residence hall keys and cards for new arrivals and room changes.
- Develop and maintain systems and procedures for desk management.
- Coordinate daily housing tours in collaboration with the University Office of Admissions.
- Student Office Assistant Supervision
- Supervise student Office Assistants assigned to the designated Housing & Residence Life desk.
- Provide indirect supervision and leadership to other student staff assisting at the desk.
- Complete performance evaluations for student staff each semester.
- Associate's degree in a related field or equivalent combination of education and experience.
- Customer service or administrative experience.
- Effective oral and written communication skills.
- Effective organizational and clerical skills.
- Prior experience in an administrative support or office management role.
- Prior experience coordinating and facilitating tours and/or orientation events in a higher education setting.
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Virginia Beach, Virginia, United States Virginia Jobs Full timeAbout the PositionThe Administrative Specialist for Housing & Residence Life at George Mason University plays a vital role in the daily management of the Housing & Residence Life desks in Eisenhower and Piedmont/Tidewater Halls. This position serves as a front-line representative for residential students, parents & families, faculty & staff, and campus...
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Virginia Beach, Virginia, United States Virginia Jobs Full timeAbout the PositionThe Administrative Specialist for Housing & Residence Life at George Mason University plays a pivotal role in the department's daily operations. This position is responsible for providing exceptional customer service and office management, administrative and housing tour logistics, and student office assistant...
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Virginia Beach, Virginia, United States Virginia Jobs Full timeAbout the PositionThe Administrative Specialist for Housing & Residence Life at George Mason University plays a vital role in the daily operations of the department. This position is responsible for providing exceptional customer service and administrative support to students, staff, and faculty.Key ResponsibilitiesOversee the daily operations of the Housing...
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