Office Manager

4 weeks ago


Naperville, Illinois, United States Woody Buick GMC of Naperville Full time
Job Summary:

We are seeking an experienced Office Manager to oversee crucial accounting and administrative functions at Woody Buick GMC of Naperville. This pivotal role will ensure smooth operations while upholding our dedication to excellence in customer service.

Key Responsibilities:

Leadership and Management:
Manage Biller, License & Title, Cashiers to ensure efficient daily operations and provide administrative support to department managers.

Financial Management:
Handle financial transactions for sales and service, prepare reports, and ensure accuracy in financial records in collaboration with the Comptroller.

Administrative Support:
Maintain schedules, provide reports, manage document retention, and handle correspondence to ensure office efficiency.

Customer Service:
Provide exceptional customer assistance, promptly address queries and concerns with professionalism to enhance customer satisfaction.

Staff Management:
Hire, train, and manage office staff to ensure a positive work environment and enable department managers to focus effectively on operational tasks.

Compliance and Quality:
Ensure all deals comply with local, state, and federal guidelines and maintain professional standards, ethics, and morals.

Collaboration and Communication:
Work closely with the office team and department managers to achieve dealership goals and maintain excellent interpersonal and communication skills.

Requirements:
Five years in dealership office management (General Motors experience preferred). Familiarity with license and title, sales tax, warranty, billing, and commissions. Exceptional customer service and organizational skills, detail-oriented with multitasking abilities. Proficient in Excel and other relevant software. Valid in-state driver's license, High School diploma or equivalent work experience.

Benefits:
Competitive compensation plan, 401(k), health, dental, vision, and life insurance, paid vacation, employee vehicle purchase discount, and positive work environment.

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