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Office Manager Position

4 weeks ago

Naperville, Illinois, United States Woody Buick GMC of Naperville Full time
Job Overview

At Woody Buick GMC of Naperville, we are seeking an experienced Office Manager to oversee crucial accounting and administrative functions. This pivotal role will ensure smooth operations while upholding our dedication to excellence in customer service.

Key Responsibilities
  • Manage Office Staff: Oversee Biller, License & Title, Cashiers to ensure efficient daily operations.
  • Accounting and Reporting: Handle financial transactions for sales and service, prepare reports, and ensure accuracy in financial records in collaboration with the Comptroller.
  • Administrative Support: Maintain schedules, provide reports, manage document retention, and handle correspondence to ensure office efficiency.
  • Support Department Managers: Foster a positive work environment that enables department managers to focus effectively on operational tasks.
  • Customer Service: Provide exceptional customer assistance, promptly address queries and concerns with professionalism to enhance customer satisfaction.
  • Review and Maintain Schedules: Ensure effective scheduling and timely completion of tasks.
  • Financial Oversight: Reconcile bank accounts, credit cards, floorplan, and factory open accounts.
  • Staff Management: Hire, train, and manage office staff.
  • Compliance: Ensure all deals comply with local, state, and federal guidelines.
  • Professional Standards: Exemplify professional ethics, morals, and customer service standards.
  • Collaboration: Work closely with the office team and department managers to achieve dealership goals.
Qualifications
  • Experience: Five years in dealership office management (General Motors experience preferred).
  • Skills: Familiarity with license and title, sales tax, warranty, billing, and commissions.
  • Attributes: Exceptional customer service and organizational skills, detail-oriented with multitasking abilities.
  • Team Player: Ability to work independently and collaboratively within a team environment.
  • Goal-Oriented: Strong desire to set and achieve goals.
  • Communication: Excellent interpersonal and communication skills.
  • Technical Skills: Proficient in Excel and other relevant software.
  • Requirements: Valid in-state driver's license, High School diploma or equivalent work experience.
Benefits
  • Competitive compensation plan
  • 401(k), health, dental, vision, and life insurance
  • Paid vacation
  • Employee vehicle purchase discount
  • Positive work environment

We are committed to equal employment opportunities and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.