Dental Office Coordinator
2 weeks ago
Bright Direction Dental LLC is seeking a highly organized and experienced Front Desk Coordinator to join our team.
Job Summary:The Front Desk Coordinator will be responsible for overseeing and coordinating front desk activities under the direction of the Office Manager and Lead Dentist. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the front desk.
Key Responsibilities:- Greet patients and visitors in a friendly and professional manner.
- Schedule appointments and maintain the appointment calendar.
- Answer phone calls and address inquiries or direct them to the appropriate department.
- Verify patient information and insurance details.
- Coordinate and schedule appointments based on dentist availability.
- Send appointment reminders to patients.
- Handle appointment cancellations and rescheduling.
- Ensure re-care is being booked.
- Follow up with patients on unscheduled treatment plans.
- Maintain accurate patient records and update information as needed.
- Handle patient registration and check-in/check-out processes.
- Process and verify insurance information.
- Collect and record payments for services rendered.
- Oversee and participate in collections of aged receivables.
- Coordinate with dental assistants and other staff to ensure seamless patient care.
- Address patient concerns and resolve issues related to appointments, billing, or service.
- Collaborate with dental professionals to handle patient complaints effectively.
- Proven experience in a front desk or administrative role, preferably in a dental office.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Knowledge of dental terminology, procedures, and insurance processes.
- Proficient in using dental office software and general office applications.
- High school diploma or equivalent.
- Must be able to lift up to 15-30 pounds at a time.
Bright Direction Dental LLC is an equal opportunity employer and abides by the principles of equal employment opportunity.
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Dental Assistant
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Business Office Manager
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Business Office Manager
2 days ago
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Healthcare Coordinator
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Psychiatric Nurse
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Psychiatric Nurse Practitioner
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Inpatient Psychiatrist Position
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Psychiatric Nurse Practitioner
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