Bilingual Support Associate

3 weeks ago


Los Angeles, California, United States NxT Level Full time
Description

This role offers an exciting opportunity to make a meaningful contribution to our members' healthcare outcomes. As a Bilingual Support Associate, you will serve as a subject matter expert in the healthcare experience, understanding procedures, protocols, benefits, and services to resolve member issues and inquiries.

The ideal candidate will have experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations. They will be able to communicate effectively with members, utilizing interpreter services as needed, and manage to their communication preferences.



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