Spanish and English Bilingual Support Agent

6 days ago


Los Angeles, California, United States Thomas Talent Network Full time

Thomas Talent Network is looking for a talented Spanish and English Bilingual Support Agent to join our team. As a key member of our customer service team, you will play a crucial role in providing support and resolving issues for our Spanish-speaking clients.

The estimated salary for this position is $50,000 - $65,000 per year, based on location and experience.

Your primary responsibilities will include responding to customer inquiries and resolving issues in both English and Spanish, providing product and service information, and collaborating with internal teams to address customer needs and escalate issues when necessary. You will also be responsible for adhering to company policies and procedures while delivering exceptional service, utilizing customer service software and tools, and maintaining accurate records of customer interactions and transactions.

To be successful in this role, you will need to possess fluency in both English and Spanish (written and verbal), as well as proven experience in a customer service or related field. Strong communication and interpersonal skills, the ability to work independently and in a team environment, and technical aptitude to learn and navigate various systems and platforms are also essential.

We offer a competitive compensation package and opportunities for growth and development. If you are a dedicated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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