Room Service Attendant

5 days ago


Grapevine, Texas, United States Marriott International, Inc Full time
Job Summary

Serve food and beverages to guests in a fast-paced environment. Set tables according to event type and service standards. Answer questions about menu options and communicate with the kitchen regarding menu inquiries, wait times, and product availability. Record transactions in the MICROS system and check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, and glassware throughout the day. Complete closing duties, including restocking items and turning off lights. Present a physical and accurate check to guests and process payment.

Responsibilities
  • Serve food and beverages to guests in a timely and efficient manner.
  • Set tables according to event type and service standards.
  • Answer questions about menu options and communicate with the kitchen regarding menu inquiries, wait times, and product availability.
  • Record transactions in the MICROS system.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain cleanliness of work areas, china, and glassware throughout the day.
  • Complete closing duties, including restocking items and turning off lights.
  • Present a physical and accurate check to guests and process payment.
Requirements
  • High school diploma or equivalent required.
  • At least 1 year of related work experience preferred.
  • No supervisory experience required.
  • No license or certification required.


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