Housekeeping Attendant

1 day ago


Grapevine, Texas, United States Texas Western Hospitality Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at the Hilton Garden Inn DFW North Grapevine. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms are clean, comfortable, and meet the highest standards of quality.

Key Responsibilities
  • Clean and service assigned guest rooms and bathrooms in a timely and organized manner, adhering to established procedures and standards.
  • Change sheets, make beds, and vacuum in both stay-over and check-out guest rooms.
  • Dust entire guest rooms, including tables, nightstands, dressers, light fixtures, televisions, air conditioning units, and window ledges.
  • Clean all mirrors and notify guest services when service is complete.
  • Report any rooms unable to be serviced within appropriate time standards to the supervisor.
  • Respond to guest requests, supervisor, or management in a timely and efficient manner.
  • Maintain linen carts and supplies neat and organized to department standards.
  • Secure equipment, keys, and supplies issued each day.
  • Report lost and found articles to the supervisor.
  • Replace light bulbs and transport trash and waste to disposal areas.
  • Replenish supplies, such as drinking glasses, writing materials, bathroom supplies, and linen.
  • Clean rooms according to brand and company standards.
  • Follow procedures for team cleaning and self-inspecting programs.
  • Respond quickly to guest requests in a friendly manner and report complaints or requests to the appropriate department.
  • Keep maid stations clean and organized and make rollaway beds.
  • Provide a professional image at all times through appearance and dress.
  • Follow company policies and procedures.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work independently and as part of a team, and have a strong attention to detail. You will also need to be able to lift and move heavy objects, stand for long periods, and work in a fast-paced environment.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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