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Client Success Operations Lead

2 months ago

New York, New York, United States Pubmatic Full time

Client Success Operations Lead - Openwrap (Analyst)

Company: PubMatic

Location: New York, NY, US

Department: Client Operations

At PubMatic, we pride ourselves on being an independent technology firm focused on maximizing client value through the innovative digital advertising supply chain.

Our sell-side platform empowers leading digital content creators globally to manage their inventory access and enhance monetization, enabling marketers to improve ROI and connect with target audiences across diverse ad formats and devices.

Since our inception, our infrastructure-driven methodology has facilitated efficient real-time data processing and utilization. With scalable programmatic innovations, we strive to improve outcomes for our clients while championing a dynamic and transparent digital advertising ecosystem.

Role Overview:

  • Facilitate comprehensive revenue enhancement and provide strategic counsel for publishers.
  • Utilize analytical tools such as SQL, Python, and API scripting to interpret data.
  • Detect discrepancies in publisher data and collaborate with relevant stakeholders for resolution.
  • Work alongside various teams to optimize revenue streams and ensure client satisfaction.
  • Track key performance indicators to uncover revenue opportunities, deliver optimization insights, and assess impact.
  • Streamline repetitive processes and revise the Revenue Optimization Playbook.

Required Skills & Qualifications:

  • Background in programmatic advertising.
  • Advanced proficiency in Excel; familiarity with VBA & JavaScript is advantageous.
  • Experience with SQL, Python, and Hadoop.
  • Degree in a quantitative discipline; background in data analysis and statistics.
  • Experience in cross-functional collaboration.
  • Strong enthusiasm for data, metrics, and analytical processes.

Compensation Overview: $100,000 - $115,000

PubMatic offers a competitive compensation package that includes bonuses, stock units, and a comprehensive benefits program.

Additional Insights:

Work Environment: PubMatic employees have embraced a hybrid work model to promote collaboration and productivity.

Benefits Package: PubMatic provides a robust benefits package, including paid leave, healthcare, commuter benefits, and more.

Diversity Commitment: PubMatic is dedicated to fostering diversity and equality, creating an inclusive workplace culture.

Major Market Proximity: Manhattan

Secondary Market Proximity: New York City