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HVAC Operations Supervisor

2 months ago


Little Rock, Arkansas, United States Mac Mechanical LLC Full time
FULL JOB DESCRIPTION
Mac Mechanical is seeking to hire a Full-Time HVAC Operations Supervisor.

Are you interested in a company that fosters growth and development? This role offers a potential career path at Mac Mechanical. As you progress with us, we will equip you with the necessary tools and knowledge to thrive as a valuable team member.

This is an excellent opportunity to enter the rapidly expanding Plumbing & HVAC sector in the greater area. This HVAC Operations Supervisor position offers a competitive hourly wage starting at $33.00/hour (or more based on experience).

We provide comprehensive benefits including group health insurance, a monthly phone allowance, a paid gym membership, a retirement plan with matching contributions, paid time off (PTO), holiday pay, and numerous additional perks. If this aligns with your career aspirations, we encourage you to consider this opportunity.

A DAY IN THE LIFE OF AN HVAC OPERATIONS SUPERVISOR
As an HVAC Operations Supervisor, you play a vital role within our team.

At the forefront of our customer service experience, you will be tasked with accurately diagnosing and repairing various HVAC systems while effectively communicating your findings to clients.

Your main responsibility is to ensure that customers comprehend the issues at hand and to identify viable solutions for repairs. This will be achieved through strong communication skills and advanced technical expertise.

You will maintain organized records, manage documentation, and pay close attention to detail while handling a high volume of service calls.

Your contributions will help in acquiring new clients and retaining existing ones.
You will collaborate closely with our service dispatchers to ensure appointments are efficiently created, confirmed, and rescheduled using our software.

You will oversee the entire service repair process, from receiving the job request, arriving punctually, troubleshooting, accurately diagnosing and resolving technical issues, to invoicing the customer.

Highly organized and self-motivated, you will continuously seek opportunities for professional development and process improvement.

If you enjoy engaging with new individuals daily, find challenges stimulating, and aspire to advance within your career, this HVAC Operations Supervisor position may be the right fit for you.

QUALIFICATIONS FOR AN HVAC OPERATIONS SUPERVISOR
High School Diploma or GED is required.

A valid Universal EPA license is essential, along with a minimum of 10 years of experience as an HVAC Technician. Previous experience in a leadership role or managing teams is necessary.

Extensive knowledge of both commercial and residential HVAC systems and components is required, along with experience in schedule management and project coordination.

A valid driver's license is mandatory, and candidates must maintain a reliable smartphone capable of making calls, sending texts, and downloading applications.

Ability to perform basic mathematical operations, lift up to 50lbs, and navigate stairs, ladders, and scaffolds is required.

Must possess average hearing and vision capabilities and be able to work in extreme temperatures and various weather conditions.

Personal hand and battery-powered tools are to be provided by the candidate, along with reliable transportation.

Dependability and punctuality are crucial, as is a commitment to fulfilling job responsibilities.

A passion for contributing to the success of a small business is essential. If you are eager to learn, develop, and grow within a top-tier organization, and possess the perseverance needed to excel in this role, you may be an ideal candidate for the HVAC Operations Supervisor position.

ABOUT MAC MECHANICAL
Mac Mechanical delivers high-quality plumbing and HVAC installation and repair services to both residential and commercial clients. Our mission is to be the trusted solutions expert for complex challenges. Established in 2006, we are committed to building trust and loyalty with our clients.

Our core values emphasize a HABIT: Hunger, Accountability, Balance, Integrity, and Transparency. We celebrate team achievements and milestones, fostering a collaborative environment where we win together. To attract and retain individuals who align with our core values, we offer competitive compensation, excellent benefits, and genuine opportunities for career advancement.

We look forward to welcoming new talent to our team.