Health Information Operations Supervisor

4 days ago


Little Rock, Arkansas, United States CIOX Health Full time

About the Role

CIOX Health is seeking a Health Information Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for client/customer service and serving as a knowledge expert for the Health Information Services (HIS) staff.

Key Responsibilities

  • Lead and motivate a growing team of Health Information Specialists
  • Communicate and collaborate with leadership on issues, opportunities, or challenges
  • Review data and provide client and leadership solutions
  • Manage requests from the Risk Management Team and oversee escalation calls from our centralized call centers
  • Participate in project teams and committees to advance operational strategies and initiatives

Requirements

  • A true leadership philosophy in which the goal of the leader is to serve
  • Ability to support clients and team members working both onsite and remotely
  • 1-2 years of Health Information related experience
  • Well-versed with HIPAA standards
  • Solution provider and forward thinking
  • Detail and quality oriented as it relates to accurate and compliant information for medical records

What We Offer

CIOX Health is a distributed company that empowers our team members to shape their working environment in a way that suits their needs. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales.

Working Conditions & Physical Demands

The work is generally performed in an office environment with minimal exposure to unpleasant and/or hazardous working conditions. The incumbent must be able to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use, and use a telephone or headset equipment. Reasonable accommodations are available to qualified individuals with disabilities.

Travel Requirements

The Health Information Operations Supervisor will be required to travel up to 75% of the time to multiple sites based on the needs of the region. Possible overnight stays and last-minute coverage may be required.



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