Customer Service Representative

17 hours ago


Fort Worth, Texas, United States Central Market Full time
Job Title: CM Fort Worth Receptionist

Overview:

Central Market is a specialty grocery store that prides itself on offering a wide selection of high-quality products and exceptional customer service. As a CM Fort Worth Receptionist, you will play a vital role in ensuring that our customers receive the best possible experience.

Responsibilities:

  • Operate the switchboard to make connections and relay calls
  • Supply information to callers and record messages
  • Keep a record of calls received
  • Perform clerical duties such as sorting mail, light typing, making copies, and faxing
  • Provide outstanding customer service via the telephone
  • Assist in special projects for Store Administration

Requirements:

  • Switchboard experience preferred
  • Ability to multi-task essential
  • Ability to handle a high volume of varied work and juggle multiple tasks
  • Must be self-motivated and able to work independently
  • Ability to work flexible schedules (days, evenings, and weekends)
  • Excellent customer service and communication skills
  • Ability to handle stressful situations
  • Accuracy
  • Value diversity

About Central Market:

Central Market is a specialty grocery store that has been serving the community for over 20 years. We pride ourselves on offering a wide selection of high-quality products and exceptional customer service. Our commitment to excellence extends beyond the plate, as we believe that food is a way of uniting families and communities.



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