Patient Access Coordinator

3 weeks ago


Charlotte, North Carolina, United States Novant Health Full time
Job Summary

Novant Health is seeking a skilled Patient Access Specialist to staff multiple hospital entry points, providing registration-related functions in the Emergency Department, Outpatient Imaging, Outpatient Surgery, and other areas.

Key Responsibilities
  • Register patients for hospital services, ensuring accurate and timely documentation
  • Provide exceptional customer service, addressing patient concerns and inquiries
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient registration processes
  • Maintain confidentiality and handle sensitive patient information with discretion
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills, with ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills, with ability to multitask and prioritize tasks
  • Ability to work effectively in a team environment, with a focus on patient satisfaction and quality care


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