Front Desk and Night Audit Specialist
2 weeks ago
PDK Hotel Group is seeking dedicated individuals to join our team as Front Desk and Night Audit Specialists. We are committed to providing a personalized and exceptional experience for every guest, ensuring their stay is both pleasant and seamless.
As a Front Desk and Night Audit Specialist, you will play a vital role in creating a welcoming and memorable environment for our guests. Your responsibilities will encompass a range of tasks, from managing reservations to handling check-in and checkout procedures.
Your Responsibilities:- Manage online and phone reservations efficiently.
- Execute all check-in and checkout processes with accuracy and professionalism.
- Warmly greet guests upon arrival, providing exceptional customer service.
- Collaborate with the housekeeping team to ensure rooms are clean and ready for guest occupancy.
- Maintain meticulous records of bookings and payments.
At PDK Hotel Group, we value our employees and strive to create a supportive and rewarding work environment.
- A team-oriented atmosphere where collaboration is encouraged.
- Supportive management dedicated to your professional growth.
- Opportunities for learning and development within the hospitality industry.
We offer flexible shift options, including:
- Weekends (Friday-Sunday): 7:00 AM - 3:00 PM
- Evenings (Swing Shift): 3:00 PM - 11:00 PM
- Nights (Night Audit): 11:00 PM - 7:00 AM
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