Customer Experience Specialist

7 days ago


Brookfield, Wisconsin, United States Tillys Full time

Company Overview
Tillys is a leading retailer of casual lifestyle apparel, footwear, and accessories. Our company culture values creativity, teamwork, and delivering exceptional customer experiences.

Salary
The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.

Job Description
As a Sales Associate at Tillys, you will be responsible for creating a unique and engaging customer experience in a sales-focused environment. Your key responsibilities include:

  • Delivering the Tillys Experience to customers by providing excellent customer service and ensuring a positive shopping experience;
  • Maintaining a thorough knowledge of products and being able to make recommendations to customers based on their needs and preferences;
  • Working collaboratively with the sales team to achieve sales goals and objectives;
  • Participating in visual merchandising and maintaining store displays to create an attractive and inviting store environment.

Required Skills and Qualifications
To be successful in this role, you will need:

  • A high school diploma or equivalent;
  • Excellent communication and interpersonal skills;
  • The ability to work effectively in a fast-paced environment;
  • A passion for fashion and a keen eye for detail;
  • The ability to lift up to 50 pounds and stand for long periods of time.

Benefits
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.

Others
This role requires flexibility and a willingness to learn and adapt to changing circumstances. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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